About Innovative Answering Service

Innovative Answering Service is a local Answering Service offering the very best in inbound business communications. We all know how important it is to make a great first impression. You don’t want a customer or potential client to endure long wait times, a busy signal or even an unanswered call.

You want a courteous and professional “Receptionist” on the other end of the phone willing to go above and beyond to take care of your individual business needs. This applies to established offices with 50 or more employees or if you are just getting started with a staff of 5 employees. For smaller unestablished businesses, a consistent voice on the other end of the phone will give the impression of a more rooted company. We are building relationships with clients and allowing them to feel like they are being heard.

An answering service will also allow you to work more effectively with employees that are out of the office, in meetings, traveling and those employees who work remotely. All messages can be delivered directly to the employee, regardless of the department they are in, by text, e-mail or fax. Not having to reach for the phone every time it rings will significantly reduce distractions. No more sticky notes posted all over your desk with different calls to return. You can also reference back to our answering service for a complete list of all your calls and messages.

Another valuable benefit of Innovative Answering Service is the savings. When you take account the time consuming process of sorting through resumes and interviewing individuals, not to mention, having another employee on payroll, paying out bonuses and benefits, holidays and sick time. While using Innovative Answering Service you don’t ever have to worry about not having a receptionist at her desk at all times.

Innovative Answering Service is a family owned company located in the heart of Williamsburg Virginia. 

In 1976, Dan Kammer Sr. developed Kamco Services, an alarm company for homes and businesses including smoke detector systems, alarm services, home theaters systems, home networks and personal alarms.

A few years later Dan came across an opportunity to acquire an answering service to monitor the  fire alarms and security systems. We have since started answering for Medical Offices, Veterinary Clinics, Contractors (HVAC, plumbing, electrical, plumbing, construction, Landscaping), Attorneys, Real Estate Companies, Property Management and for many more small business owners.

Innovative Answering Service has now been putting our practice to work since 1985. Innovative Answering Service is staffed with professionally trained operators 24 hours a day, 7 days a week, to answer your calls with professionalism and compassion. Plenty has changed over the past thirty years; however, we are dedicated to keeping pace with innovative technology all while remaining committed to our clients.