Jim’s Well and Pump Service, Inc.

As a small business owner in the well drilling and service industry, having the telephone lines answered is a crucial part of our success. With most of our work taking place in the field and no one in the office to take calls, our customers would have to leave a message and wait for a return call later in the day or evening. When there is an emergency, that really is not an option. With Innovative, our customers can call and have a live person answer and get the message to us immediately so that we can return the call as soon as possible. This allows us to get on with our day without having to worry about missed calls or lost work because we couldn’t get back to them soon enough. The staff at Innovative are great, always friendly and professional and their service is very affordable. We are very thankful to Innovative for helping us provide the best service to our customers.

Oral Surgeon

Oral & Maxillofacial Surgery

We have used the services of Kamco for my practice for 34 years. They have provided us with security systems and answering services during that time. ​They have always been reliable, friendly and professional during that time. I would give them my endorsement without reservations.

Dynamo Electric

Dynamo Electric has used Innovative Answering Service for 18 years.  We have found the service operators to be friendly to our customers and accommodating to our Service Manager’s needs. Management is great. We are happy customers.

Hall Construction

We have been using Innovative for our answering service needs for over 20 years and they have been great. They are professional and courtesy to our customers and vendors and they always call, fax and email us to make sure we have received our messages. Innovative is especially great with our programs we use after hours since we have 2 companies in one and it can be very confusing. We are a 24-7 service so they always make sure calls are going where they need to go with who is on call. They are great about us transferring the phones to them during lunch as well and for when we need to leave the office early for any reason. They have been a great company to work with over the years. We highly recommend them.

Lifetime Family Dental

We have used Kamco Services for over 20 years. Kamco has provided respectful, professional and committed support to our practice. We use Kamco for our answering service as well as our alarm system. They are prompt and efficient. We would highly recommend Kamco services.

Streamline Roofing

Streamline Roofing Company

Innovative Answering Service has helped our small business tremendously.  As our company has grown, Innovative Answering Service has been there to assist with our increased call volume.  We love working with another local Williamsburg business that always provides the best customer service to us as well as to our clients.  We feel lucky to have Innovative Answering Service as a part of our team!

Toano Animal Clinic

Toano Animal Clinic

We have been using Innovative Answering Service for well over a decade now and have only good things to say. We always receive our messages in a timely and accurate way every single morning and they are extremely easy to communicate with. We just call them up and are almost never put on hold. I would recommend them to any business small or large in need of an answering service.

Lawson Enterprises

Lawson Enterprises

In the twenty plus years Innovative Telephone Answering Service has handled our calls after hours or when the office staff is unavailable, we have received excellent customer service and results, and can highly recommend them to provide the same level of service for your company.

Boswell Plumbing & Heating, Inc.

Our company has been with IAS for over 30 years. The operators are very efficient , courteous and kind. My customers are like family to me and the operators value them the same. The management team is wonderful. IAS is an outstanding company and I would recommend them to anyone.